Is my speaking practice audio recorded or stored on your servers?
No, under no circumstances. We enforce a strict 0-second cloud retention policy for voice audio. Your microphone audio is streamed securely over TLS 1.3 to our backend and evaluated in volatile memory (RAM) via Google Gemini Multimodal APIs. Once pronunciation scores and feedback are generated, the raw audio buffer is immediately discarded. Only written text transcripts are saved locally on your device for your study review.
How can I export my learning history or delete my account?
You have complete control directly inside the app:
• Export Data: Go to Profile -> Data & Privacy -> Export My Data to download your full learning and profile records in JSON format.
• Delete Account: Go to Profile -> Data & Privacy -> Delete Account & All Data. Alternatively, visit our web Account Deletion Page. Note: Account deletion is instantaneous and permanent with zero recovery grace period; all cloud records, streaks, and point balances are permanently erased immediately. The 30-day timeline applies solely to statutory manual web requests (GDPR Art. 12(3)) and encrypted cold backup cycle-outs.
💎 Virtual Points & Subscriptions
How does the virtual points system work?
Points are pedagogical computing meters used to manage access to real-time multimodal generative AI. Points possess zero fiat currency value and cannot be redeemed or cashed out.
• Free Tier: Starts with an initial starter allowance (100 guest points upon installation + 200 bonus points upon registering an account with email). You can replenish points anytime by watching optional rewarded video advertisements.
• Plus & Pro Subscribers: Receive refreshed daily point allowances (500 daily points for Plus; 1,500 daily points for Pro) alongside ad-free access.
Do unused daily subscription points roll over?
No. Daily point quotas for Makker Plus and Pro subscribers refresh every night at midnight (00:00 local time) up to the subscribed tier ceiling. Unused points do not accumulate or roll over into subsequent days.
How do I manage or cancel my recurring subscription?
Because purchases are billed directly through platform app stores, subscriptions must be managed through your device store account:
• Apple iOS: Open iPhone Settings > Tap Your Apple ID Name > Subscriptions > Makker > Cancel Subscription.
• Google Play: Open Google Play Store > Profile Icon > Payments & Subscriptions > Subscriptions > Makker > Cancel.
Please cancel at least 24 hours prior to renewal to prevent automatic billing.
🌍 Languages & Features
Which languages are supported?
Makker supports 28 native languages across 9 cultural realms in a single unified application:
❄️ Nordic: Danish, Swedish, Norwegian, Finnish 🏰 Germanic: German, Dutch, Flemish 🍷 Romance: Spanish, French, Italian, Portuguese 🏮 East Asia: Mandarin Chinese, Japanese, Korean 🏜️ MENA: Arabic, Urdu, Hebrew 🇮🇳 Indic: Hindi, Punjabi, Tamil, Bengali 🌲 Slavic: Russian, Polish, Ukrainian, Czech 🏛️ Eurasian: Turkish, Greek, Romanian 🌐 Global English: British English, Australian English, American English
What is "The Roast Room"?
The Roast Room is our signature conversational mode designed to break the anxiety of language learning. Instead of polite, clinical textbook answers, the AI persona employs playful banter, local colloquialisms, and gentle teasing on your grammar mistakes to prepare you for the unfiltered humor of real native speakers.
Need Further Assistance?
Our official support desk is managed directly by RettSync engineers in Copenhagen, Denmark.